At Your Service

When was the last time your Food & Beverage Managers had time to train their associates with selling and customer service skills?
Are you satisfied with the skill level of your staff?
Could they perform better with additional knowledge, confidence and expertise?
Is your staff excited about serving the guests?
Do you have a training program, but not a facilitator with the time or know - how to deliver it?
Do you think that training is important, but you don't have the resources?

We have professional facilitators that can provide fun filled and learning conducive seminars. Whether we use your training information and materials, a mixture of our training information and materials with yours, or we develop specific training information and materials for you based on your needs.

Our approach to training includes working directly in the operation with your team after the seminar. We want to be sure your training dollars go beyond the classroom and that your staff has the opportunity to master new skills on the job.

We work in small group and individual situations to assist your team as they practice and gain confidence.
We provide valuable on the job instruction and feedback with real life situations and very positive results.

We have specific training seminars that you can choose from:
(click a subject to find out more)

Service and Sales Skills, Catering Sales Skills, Conflict Management, Customer Connections

Or if you have the management staff to facilitate the training, but lack the training information and materials, we have facilitator guides that you can buy and use as your own.